International Shipping
At Nutriessential, customer satisfaction and responsible practices are our top priorities. Our shipping policy is designed to ensure transparency, efficiency, and a smooth delivery experience for all our customers.
International Shipping
- We use USPS Standard Mailing Service for most international shipments.
- If you require urgent delivery, please email our customer support immediately after placing your order. We’ll help you explore faster options like FedEx or USPS Priority.
If your order is held by customs, we, unfortunately, have no control over that process. By placing an international order, you confirm that you’ve read and agreed to our international shipping disclaimer.
Our Shipping Method
We utilize a drop shipping method, which means your supplements are shipped directly from the manufacturer or main distributor. This guarantees you receive the freshest batch of products and helps reduce environmental impact by minimizing unnecessary transportation, warehousing, and packaging waste.
Shipping Rates
Standard international shipping fees are:
- Canada: $17.95
- UK, Switzerland, Australia: $24.75
- Other Countries: $29.95
If you have any questions about your order, shipping, or customs, feel free to reach out. We’re always here to help and support you throughout your order journey.
Frequently Asked Questions
Before You Order
To ensure timely and successful delivery, please double-check your shipping details:Example Address Format:
- Area:
- Street Name:
- Building/House Number:
- Apartment Number (if any):
- ZIP Code:
- Contact Information:
Order Process & Confirmation
- Please double-check your shipping address before completing your purchase. Include ZIP code, landmarks, and apartment/building details if applicable.
- Once your order is placed, you’ll receive a confirmation email.
- We will then contact the manufacturer and begin processing your order promptly.
- Orders cannot be canceled once confirmed, so please review your order carefully before checkout.
Shipping Details
- All shipping fees are transparent and based on official USPS and FedEx rates—no hidden charges.
- Tracking information is shared within 3–4 days of order placement.
- You can track your order electronically via USPS until it reaches your country.
- Delivery times vary by location but typically take 5 to 15+ business days. Canada generally receives orders sooner.
- For high-volume orders, additional shipping fees may apply depending on your location.
Customs, Duties & Taxes
- Customers are responsible for any tariffs imposed by their country upon delivery.
- We cannot estimate these charges in advance, as they vary based on local regulations.
- If a shipment is refused due to customs fees, a refund will be issued for the merchandise minus a 25% restocking fee, after the returned package is received.
Lost, Refused, or Seized Packages
- If your package is lost at customs or seized, Nutriessential cannot provide refunds or replacements.
- Shipping and customs fees are non-refundable.
- If a shipment is refused or returned due to an incorrect address or local regulations, the customer is responsible for associated costs.
Disclaimer & Final Notes
By placing an order, you agree to the terms of this Shipping Policy and our International Shipping Disclaimer.
- Orders cannot be canceled once placed.
- Customers must provide complete and accurate shipping information.
- Nutriessential is not responsible for lost or stolen packages or those held by customs or postal authorities.
- Communication with foreign customs offices is limited and must be handled directly by the customer.
- Refunds or replacements are not issued for packages seized or refused by customs.
Return Policy
Due to strict manufacturer policies and health regulations post-COVID, most supplement sales are final.
- Please ensure you select the correct product before purchasing.
- If we send you the wrong item, we will provide a return label and ship the correct item at no additional charge.
- For eligible unopened products, contact us for an RMA# (Return Merchandise Authorization) before sending the item back.
- Returns without an RMA# will not be accepted.
- Products that are heat-sensitive or damaged by improper handling cannot be returned.
- Customers may be required to provide photos of damaged products and packaging to process a return or claim.